Privacy policy

Last updated: July  8, 2025

1. Overview
PELLI (“we,” “us,” or “our”) operates https://pellishoes.com (the “Site”) via Shopify to offer you a curated shopping experience (the “Services”). This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

  • Contact & Account Data: Name, billing/shipping address, email, phone, account credentials.

  • Transaction & Usage Data: Products viewed or purchased, cart/wishlist contents, order history, support inquiries.

  • Payment Information: Credit/debit card details and payment confirmations (processed securely by Shopify).

  • Technical Data: IP address, device/browser details, cookies and similar tracking technologies.

3. How We Use Your Information

  • Service Delivery: Process orders, manage your account, fulfill returns/exchanges, and personalize your shopping experience.

  • Communications: Send order updates, respond to inquiries, and deliver customer support.

  • Marketing: With your consent, send promotional emails and display personalized ads. You may opt out at any time via the “unsubscribe” link or through your device’s privacy settings.

  • Security & Compliance: Detect and prevent fraud, comply with legal obligations, and protect our Services.

4. Information Sharing

  • Service Providers: Shopify and third parties for payment processing, fulfillment, analytics, and customer support.

  • Business Partners: Marketing partners for advertising (you can opt out of targeted ads via our Site or your device settings).

  • Legal Requirements: When required by law or to protect our rights.

5. Your Rights
Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.

  • Port data to another service.

  • Opt out of marketing, “sale,” or “sharing” of your data for advertising.

To exercise your rights, email us at info@pellishoes.com. We will verify your request and respond as required by law.

6. Data Retention & Security
We retain your information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes. While we implement reasonable security measures, no system is impenetrable. Please avoid sharing sensitive data via unencrypted channels.

7. Children
Our Services are not intended for minors. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.

8. International Transfers
Your data may be processed outside your country. We rely on standard legal mechanisms (e.g., Standard Contractual Clauses) to ensure adequate protection.

9. Updates
We may update this Privacy Policy periodically. The “Last updated” date will reflect the most recent revision.

Contact Us
For questions, data requests, or complaints, please reach out: